• Designed, implemented and maintained AWS infrastructure and services (EC2, S3, ELB, VPC, Security Group, NACL)
• Automated and simplified web servers’ administration with AWS CloudFormation stacks
• Worked directly with development teams in Typescript using Ionic 3 & Angular frameworks
• Leaded the execution of product lifecycle processes, including product market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Pivoted and iterated the product multiple times based on customer feedback as well as feedback from business owners interacting with the software solution
• Architected and migrated existing hardware servers to AWS, resulted in 85% annual infrastructure costs reduction
• Designed mobile apps which generated over 21M+ downloads and been featured in the New York Times (Link to Article)
• Worked directly with developer teams in Xcode and Android Studio
• Designed and implemented cross promotional server in AWS to launch apps into top 100 USA ranking and increased annual revenue by 30%
• Translated product strategy into detailed requirements for prototype construction and final product development by developer teams
• Analyzed market data to develop effective sales strategies and products positioning across primary market segments
• Troubleshot, diagnosed, and resolved 1500+ customer issues with an average feedback score of 4.6/5
• Point of escalation for technical issues for customer globally in VoIP technologies.
• Provided training and mentoring to fellow engineers on varied number of technologies
• Received Cisco Certified VoIP Professional
• E+ Enterprise Performance Management rating
• Coordinated Cisco internal applications and websites migration between various engineering groups
• Ensured data migration was completed on time and within required specifications
• Managed and reproduced segments of customers’ network in lab environment
• Creation of user and test documentation for network hardware and software
• ‘Award of Excellence’ recipient in recognition of outstanding work ethics and performance
• Cloud: EC2, S3, Route53, VPC, Security Groups, CloudWatch
• IAC: CloudFormation, Terraform, Ansible, Git, CodePipeline
• Networking: Routing, Switching, VoIP, TCP/IP
• Languages: TypeScript, JavaScript, Python, YAML, JSON
• Web: Ionic, Angular, HTML, CSS, SASS, Bootstrap, Git
• Spoken Languages: Fluent in both English and Chinese Cantonese
• AWS Certified Security - Specialty, 8C2LB75KENEEQKGB
• AWS Certified Solutions Architect - Professional, YD50HEB1HB44Q95K
• AWS Certified Solutions Architect - Associate
• AWS Certified SysOps Administrator - Associate
• AWS Certified Developer - Associate
• AWS Certified Cloud Practitioner
• Demonstrate using profile credential with session
• Default session with client and service resource class
• Create, Start, Stop, Terminate instances with waiter status check
• Loop through dictionaries and lists to display instance information
• Innovative approach to traditional loyalty systems for retail businesses
• Mobile App uses Javascript, Ionic 3 & Angular 4 frameworks
• Merchant Portal uses Javascript, Firebase, Node.js & MongoDB
• Use Cloudformation to model and provision resources
• CI/CD pipeline with CodeCommit, CodePipline and CodeBuild
• Uses Cloudfront to improve content delivery performance.
• Demonstrate data flow between Client, Admin and Node.js backend
• Client and admin built with Typescript, Angular
• Backend built using Nodejs, Express, Mongoose, MongoDB