Experience

Cofounder, Product Officer, Cloud Engineer

FUNREWARDS – Houston, TX

• Designed, implemented and maintained AWS infrastructure and services (EC2, S3, ELB, VPC, Security Group, NACL)

• Automated and simplified web servers’ administration with AWS CloudFormation stacks

• Worked directly with development teams in Typescript using Ionic 3 & Angular frameworks

• Leaded the execution of product lifecycle processes, including product market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch

• Pivoted and iterated the product multiple times based on customer feedback as well as feedback from business owners interacting with the software solution

Jun 2016 - Present

Cofounder, Product Officer, Cloud Engineer

OBJECTIFIED APPS – New York City, NY

• Architected and migrated existing hardware servers to AWS, resulted in 85% annual infrastructure costs reduction

• Designed mobile apps which generated over 21M+ downloads and been featured in the New York Times (Link to Article)

• Worked directly with developer teams in Xcode and Android Studio

• Designed and implemented cross promotional server in AWS to launch apps into top 100 USA ranking and increased annual revenue by 30%

• Translated product strategy into detailed requirements for prototype construction and final product development by developer teams

• Analyzed market data to develop effective sales strategies and products positioning across primary market segments

Jan 2011 - May 2016

VoIP Customer Support Engineer, Team Lead, Tech Lead

CISCO SYSTEMS - Dallas, TX

• Troubleshot, diagnosed, and resolved 1500+ customer issues with an average feedback score of 4.6/5

• Point of escalation for technical issues for customer globally in VoIP technologies.

• Provided training and mentoring to fellow engineers on varied number of technologies

• Received Cisco Certified VoIP Professional

• E+ Enterprise Performance Management rating

Jul 2007 - Jan 2011

Data Migration Engineer

CISCO SYSTEMS - Austin, TX

• Coordinated Cisco internal applications and websites migration between various engineering groups

• Ensured data migration was completed on time and within required specifications

Jan 2007 - Jun 2007

Customer Lab Operations Engineer

CISCO SYSTEMS - San Jose, CA

• Managed and reproduced segments of customers’ network in lab environment

• Creation of user and test documentation for network hardware and software

• ‘Award of Excellence’ recipient in recognition of outstanding work ethics and performance

Jan 2006 - Dec 2006

Education

UNIVERSITY OF TEXAS AT AUSTIN

Cockrell School of Engineering
Bachelor of Science in Electrical Engineering
August 2006 - May 2010

Skills & Certifications

• Cloud: EC2, S3, Route53, VPC, Security Groups, CloudWatch

• IAC: CloudFormation, Terraform, Ansible, Git, CodePipeline

• Networking: Routing, Switching, VoIP, TCP/IP

• Languages: TypeScript, JavaScript, Python, YAML, JSON

• Web: Ionic, Angular, HTML, CSS, SASS, Bootstrap, Git

• Spoken Languages: Fluent in both English and Chinese Cantonese


Certifications

• AWS Certified Security - Specialty, 8C2LB75KENEEQKGB

• AWS Certified Solutions Architect - Professional, YD50HEB1HB44Q95K

• AWS Certified Solutions Architect - Associate

• AWS Certified SysOps Administrator - Associate

• AWS Certified Developer - Associate

• AWS Certified Cloud Practitioner



Portfolio

Python Boto3 EC2 Automation


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• Demonstrate using profile credential with session

• Default session with client and service resource class

• Create, Start, Stop, Terminate instances with waiter status check

• Loop through dictionaries and lists to display instance information

(Link to GitHub)


FunRewards


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• Innovative approach to traditional loyalty systems for retail businesses

• Mobile App uses Javascript, Ionic 3 & Angular 4 frameworks

• Merchant Portal uses Javascript, Firebase, Node.js & MongoDB

https://funrewards.com


S3 Website hosting with CloudFormation


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• Use Cloudformation to model and provision resources

• CI/CD pipeline with CodeCommit, CodePipline and CodeBuild

• Uses Cloudfront to improve content delivery performance.

(Link to GitHub)


Online Ordering Prototype


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• Demonstrate data flow between Client, Admin and Node.js backend

• Client and admin built with Typescript, Angular

• Backend built using Nodejs, Express, Mongoose, MongoDB

(Link to GitHub - Client)

(Link to GitHub - Admin)

(Link to GitHub - Backend)